Call Management
Browse support articles on how to manage calls within the QIVIR Digital platform.
Managing Calls with Call Classifications
Call Classifications is a tool that you can use to manage the types of calls you receive. It helps you organize calls and keep track of ones that nee...
Call Outcomes
A Call Outcome is assigned to a call once the call has ended. Since there are many paths and actions that a caller can take during a call, the Call...